PolyAI-LDN conversational-datasets: Large datasets for conversational AI

25+ Best Machine Learning Datasets for Chatbot Training in 2023

conversational dataset for chatbot

That data will also drive understanding my sentiment, my history with the company, if I’ve had positive or negative or similar interactions in the past. Knowing someone’s a new customer versus a returning customer, knowing someone is coming in because they’ve had a number of different issues or questions or concerns versus just coming in for upsell or additive opportunities. Whether it’s a complex dialogue or a series of interactions, Verloop’s ability to comprehend and retain context results in more meaningful and personalised user experiences. This contextual intelligence is a game-changer, enabling businesses to build more human-like interactions.

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Build generative AI conversational search assistant on IMDb dataset using Amazon Bedrock and Amazon OpenSearch ….

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Unlike conventional chatbot platforms, Wit.ai excels not just in comprehending user inputs but also in grasping the subtleties of natural language nuances and context. Botpress introduces a remarkable feature in the form of its user-friendly visual editor, coupled with an advanced sentiment analysis capability. This distinctive aspect not only caters to beginners and non-technical users but also integrates sentiment analysis seamlessly into the botdeve lopment process. By leveraging sentiment analysis alongside the intuitive interface, even individuals with limited coding expertise can actively contribute to the creation of emotionally intelligent conversational agents. This integration also facilitates swift adaptation to evolving customer needs, positioning businesses to respond promptly and effectively to sentiment nuances. In the rapidly evolving landscape of chatbot development, Botpress emerges as a deployment dynamo, offering unparalleled flexibility and customisation options for businesses and developers alike.

These questions are of different types and need to find small bits of information in texts to answer them. You can try this dataset to train chatbots that can answer questions based on web documents. The objective of the NewsQA dataset is to help the research community build algorithms capable of answering questions that require human-scale understanding and reasoning skills.


The dataset is collected from crowd-workers supply questions and answers based on a set of over 10,000 news articles from CNN, with answers consisting of spans of text from the corresponding articles. The dataset contains 119,633 natural language questions posed by crowd-workers on 12,744 news articles from CNN. WikiQA corpus… A publicly available set of question and sentence pairs collected and annotated to explore answers to open domain questions. To reflect the true need for information from ordinary users, they used Bing query logs as a source of questions. In this article, I discussed some of the best dataset for chatbot training that are available online. These datasets cover different types of data, such as question-answer data, customer support data, dialogue data, and multilingual data.

In this article, I will share top dataset to train and make your customize chatbot for a specific domain. We have drawn up the final list of the best conversational data sets to form a chatbot, broken down into question-answer data, customer support data, dialog data, and multilingual data. Furthermore, the API prowess of Wit.ai allows the business to integrate the chatbot with existing applications such as customer relationship management (CRM) systems, e-commerce platforms, or internal communication tools. This integration streamlines processes, enhances data flow, and creates a unified user experience across different touchpoints. Consider a scenario where a business wants to deploy a chatbot capable of understanding user queries, regardless of the language they speak. Wit.ai’s advanced NLP engine becomes the cornerstone of this capability, ensuring that the bot not only interprets the words used but also captures the nuances and context behind them.

  • This dataset is created by the researchers at IBM and the University of California and can be viewed as the first large-scale dataset for QA over social media data.
  • The random Twitter test set is a random subset of 200 prompts from the ParlAi Twitter derived test set.
  • OPUS dataset contains a large collection of parallel corpora from various sources and domains.
  • This is where the AI solutions are, again, more than just one piece of technology, but all of the pieces working in tandem behind the scenes to make them really effective.
  • In the dynamic landscape of AI, chatbots have evolved into indispensable companions, providing seamless interactions for users worldwide.

We provide a simple script, build.py, to build the
reading sets for the dataset, by making API calls
to the relevant sources of the data. The tools/tfrutil.py and baselines/run_baseline.py scripts demonstrate how to read a Tensorflow example format conversational dataset in Python, using functions from the tensorflow library. Rather than providing the raw processed data, we provide scripts and instructions to generate the data yourself. This allows you to view and potentially manipulate the pre-processing and filtering. The instructions define standard datasets, with deterministic train/test splits, which can be used to define reproducible evaluations in research papers. Wizard of Oz Multidomain Dataset (MultiWOZ)… A fully tagged collection of written conversations spanning multiple domains and topics.

This strategic choice empowers Rasa to handle complex conversations with finesse, making it an ideal choice for businesses seeking advanced language understanding and intent recognition in their chatbots. In the fast-paced world of chatbots, the significance of open-source platforms cannot be overstated, and as we step into 2024, Rasa emerges as a true AI powerhouse. This cutting-edge platform is a frontrunner in the industry, delivering exceptional capabilities in natural language processing (NLP), setting it apart from the rest. From user engagement patterns to frequently asked questions, Verloop’s robust analytics empower businesses to make data-driven decisions. This continuous feedback loop facilitates ongoing improvements, ensuring that the chatbot evolves alongside changing user needs and preferences.

However, when publishing results, we encourage you to include the
1-of-100 ranking accuracy, which is becoming a research community standard. Each dataset has its own directory, which contains a dataflow script, instructions for running it, and unit tests. NUS Corpus… This corpus was created to normalize text from social networks and translate it. It is built by randomly selecting 2,000 messages from the NUS English SMS corpus and then translated into formal Chinese.


As users switch between languages, Wit.ai seamlessly adapts, providing a truly multilingual conversational experience. We introduce the Synthetic-Persona-Chat dataset, a persona-based conversational dataset, consisting of two parts. The second part consists of 5,648 new, synthetic personas, and 11,001 conversations between them. Synthetic-Persona-Chat is created using the Generator-Critic framework introduced in Faithful Persona-based Conversational Dataset Generation with Large Language Models.

They want to be doing meaningful work that really engages them, that helps them feel like they’re making an impact. And in this way we are seeing the contact center and customer experience in general evolve to be able to meet those changing needs of both the [employee experience] EX and the CX of everything within a contact center and customer experience. Shaping Answers with Rules through Conversations (ShARC) is a QA dataset which requires logical reasoning, elements of entailment/NLI and natural language generation. The dataset consists of  32k task instances based on real-world rules and crowd-generated questions and scenarios. This dataset contains over 25,000 dialogues that involve emotional situations. This is the best dataset if you want your chatbot to understand the emotion of a human speaking with it and respond based on that.

The user prompts are licensed under CC-BY-4.0, while the model outputs are licensed under CC-BY-NC-4.0.

It is one of the best datasets to train chatbot that can converse with humans based on a given persona. This dataset contains automatically generated IRC chat logs from the Semantic Web Interest Group (SWIG). The chats are about topics related to the Semantic Web, such as RDF, OWL, SPARQL, and Linked Data. You can also use this dataset to train chatbots that can converse in technical and domain-specific language. Last few weeks I have been exploring question-answering models and making chatbots.

In the ever-evolving landscape of customer experiences, AI has become a beacon guiding businesses toward seamless interactions. While AI has been transforming businesses long before the latest wave of viral chatbots, the emergence of generative AI and large language models represents a paradigm shift in how enterprises engage with customers and manage internal workflows. HOTPOTQA is a dataset which contains 113k Wikipedia-based question-answer pairs with four key features.

conversational dataset for chatbot

This adaptability ensures that businesses can tailor their chatbots to meet specific industry needs, creating a truly bespoke conversational experience for users. This dataset is created by the researchers at IBM and the University of California and can be viewed as the first large-scale dataset for QA over social media data. The dataset now includes 10,898 articles, 17,794 tweets, and 13,757 crowdsourced question-answer pairs. OPUS dataset contains a large collection of parallel corpora from various sources and domains. You can use this dataset to train chatbots that can translate between different languages or generate multilingual content.

In the fast-paced world of modern communication, auto-replies have become a valuable tool for managing incoming messages effectively. However, their implementation requires a delicate balance between automation and responsible engagement. To ensure a positive and professional interaction, it’s crucial to set clear expectations, address potential issues, and follow up promptly once available. Botpress stands out as a deployment powerhouse, showcasing remarkable flexibility by seamlessly integrating with various channels such as Facebook Messenger, Telegram, and even custom websites. This versatility ensures that your chatbot can meet your audience wherever they are, providing a unified and seamless experience across different platforms.

Conversational Dataset Format

Based on CNN articles from the DeepMind Q&A database, we have prepared a Reading Comprehension dataset of 120,000 pairs of questions and answers. Natural Questions (NQ), a new large-scale corpus for training and evaluating open-ended question answering systems, and the first to replicate the end-to-end process in which people find answers to questions. NQ is a large corpus, consisting of 300,000 questions of natural origin, as well as human-annotated answers from Wikipedia pages, for use in training in quality assurance systems. In addition, we have included 16,000 examples where the answers (to the same questions) are provided by 5 different annotators, useful for evaluating the performance of the QA systems learned. There are many more other datasets for chatbot training that are not covered in this article.

Chatbots are becoming more popular and useful in various domains, such as customer service, e-commerce, education,entertainment, etc. However, building a chatbot that can understand and respond to natural language is not an easy task. It requires a lot of data (or dataset) for training machine-learning models of a chatbot and make them more intelligent and conversational. In the dynamic landscape of AI, chatbots have evolved into indispensable companions, providing seamless interactions for users worldwide. To empower these virtual conversationalists, harnessing the power of the right datasets is crucial.

You can also use this dataset to train chatbots to answer informational questions based on a given text. This dataset contains over 100,000 question-answer pairs based on Wikipedia articles. You can use this dataset to train chatbots that can answer factual questions based on a given text. This dataset contains Wikipedia articles along with manually generated factoid questions along with manually generated answers to those questions. An effective chatbot requires a massive amount of training data in order to quickly solve user inquiries without human intervention. However, the primary bottleneck in chatbot development is obtaining realistic, task-oriented dialog data to train these machine learning-based systems.

The ability to deploy across diverse channels positions Botpress as an ideal solution for businesses looking to maximise their reach and engagement. The community support extends to extensive documentation, tutorials, and forums, making Rasa an accessible choice for both seasoned developers and those new to the chatbot ecosystem. But actually this is just really new technology that is opening up an entirely new world of possibility for us about how to interact with data. And so again, I say this isn’t eliminating any data scientists or engineers or analysts out there.

With powerful APIs and SDKs at their disposal, developers can take full control of the chatbot’s functionality, tailoring it to meet specific business requirements. This advanced playground caters to the needs of organisations with complex use cases, ensuring that Botpress remains a viable solution for a diverse range of industries and applications. And that while in many ways we’re talking a lot about large language models and artificial intelligence at large. Because even if we say all solutions and technologies are created equal, which is a very generous statement to start with, that doesn’t mean they’re all equally applicable to every single business in every single use case. So they really have to understand what they’re looking for as a goal first before they can make sure whatever they purchase or build or partner with is a success. I think that’s where we’re seeing those gains in conversational AI being able to be even more flexible and adaptable to create that new content that is endlessly adaptable to the situation at hand.

This level of integration is crucial for businesses looking to enhance the functionality of their chatbots by connecting them with other tools and platforms, creating a more cohesive and interconnected digital ecosystem. Unlocking the potential of chatbot strategies demands a profound understanding of user behaviour and preferences. Verloop emerges as an end-to-end solution, offering not only AI chat and voice support but also innovative features like Co-pilot and Sparks. This comprehensive gives businesses a distinct analytics advantage, delving deep into user interactions.

You can find more datasets on websites such as Kaggle, Data.world, or Awesome Public Datasets. You can also create your own datasets by collecting data from your own sources or using data annotation tools and then convert conversation data in to the chatbot dataset. This chatbot dataset contains over 10,000 dialogues that are based on personas. Each persona consists of four sentences that describe some aspects of a fictional character.

conversational dataset for chatbot

Conversational Question Answering (CoQA), pronounced as Coca is a large-scale dataset for building conversational question answering systems. The goal of the CoQA challenge is to measure the ability of machines to understand a text passage and answer a series of interconnected questions that appear in a conversation. The dataset contains 127,000+ questions with answers collected from 8000+ conversations. You can use this dataset to train chatbots that can answer questions based on Wikipedia articles. We’ve put together the ultimate list of the best conversational datasets to train a chatbot, broken down into question-answer data, customer support data, dialogue data and multilingual data.

Transformer with Functional API

The DBDC dataset consists of a series of text-based conversations between a human and a chatbot where the human was aware they were chatting with a computer (Higashinaka et al. 2016). This dataset contains approximately 249,000 words from spoken conversations in American English. The conversations cover a wide range of topics and situations, such as family, sports, politics, education, entertainment, etc. You can use it to train chatbots that can converse in informal and casual language. This dataset contains almost one million conversations between two people collected from the Ubuntu chat logs. The conversations are about technical issues related to the Ubuntu operating system.

We are working on improving the redaction quality and will release improved versions in the future. You can foun additiona information about ai customer service and artificial intelligence and NLP. If you want to access the raw conversation data, please fill out the form with details about your intended use cases. This Colab notebook provides some visualizations and shows how to compute Elo ratings with the dataset.

  • This dataset contains Wikipedia articles along with manually generated factoid questions along with manually generated answers to those questions.
  • ConvAI2 Dataset… This dataset contains over 2000 dialogues for the competition PersonaChatwhere people working for the Yandex.Toloka crowdsourcing platform chatted with bots from teams participating in the competition.
  • The Synthetic-Persona-Chat dataset is a synthetically generated persona-based dialogue dataset.
  • The dataset contains 119,633 natural language questions posed by crowd-workers on 12,744 news articles from CNN.

In the OPUS project they try to convert and align free online data, to add linguistic annotation, and to provide the community with a publicly available parallel corpus. SGD (Schema-Guided Dialogue) dataset, containing over 16k of multi-domain conversations covering 16 domains. Our dataset exceeds the size of existing task-oriented dialog corpora, while highlighting the challenges of creating large-scale virtual wizards.


Verloop excels in understanding and maintaining context, a crucial aspect of effective communication. It’s packed with advanced natural language processing (NLP) and machine learning algorithms, enabling it to continuously learn and adapt to evolving customer preferences. This ensures that interactions remain contextually relevant, delivering a personalised experience with each engagement. Unlike traditional chatbots that may struggle with contextual nuances, Verloop ensures that conversations flow seamlessly.

conversational dataset for chatbot

You can also use this dataset to train a chatbot for a specific domain you are working on. TyDi QA is a set of question response data covering 11 typologically diverse languages with 204K question-answer pairs. It contains linguistic phenomena that would not be found in English-only corpora. As we venture further into 2024, Botpress stands as a testament to the evolution of open-source chatbot platforms, embodying adaptability and inclusivity. The platform’s commitment to providing a comprehensive solution for chatbot development positions it as a key player in shaping the future of conversational AI. Rasa’s strength lies in its foundation, built on state-of-the-art NLP libraries.

The responsible use of auto-replies emerges as a crucial aspect in the realm of modern communication. By setting clear expectations, addressing potential issues, and following up promptly, businesses can streamline communication channels without compromising on professionalism. Striking the right balance ensures that auto-replies enhance efficiency while maintaining the integrity of professional relationships. The landscape of chatbots is evolving at an unprecedented pace, and the open-source platforms highlighted in this comprehensive guide stand as powerhouses driving this evolution.

conversational dataset for chatbot

Discover how to automate your data labeling to increase the productivity of your labeling teams! Dive into model-in-the-loop, active learning, and implement automation strategies in your own projects. Investments into downsized infrastructure can help enterprises reap the benefits of AI while mitigating energy consumption, says corporate VP and GM of data center platform engineering and architecture at Intel, Zane Ball. Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks.

And again, all of this information if you have this connected system on a unified platform can then be fed into a supervisor. Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. Our results show that SafeDecoding significantly reduces the attack success rate and harmfulness of jailbreak attacks without compromising the helpfulness of responses to benign user queries.

conversational dataset for chatbot

It is a large-scale, high-quality data set, together with web documents, as well as two pre-trained models. The dataset is created by Facebook and it comprises of 270K threads of diverse, open-ended questions that require multi-sentence answers. Natural Questions (NQ) is a new, large-scale corpus for training and evaluating open-domain question answering systems. Presented by Google, this dataset is the first to replicate the end-to-end process in which people find answers to questions. It contains 300,000 naturally occurring questions, along with human-annotated answers from Wikipedia pages, to be used in training QA systems.

With the help of the best machine learning datasets for chatbot training, your chatbot will emerge as a delightful conversationalist, captivating users with its intelligence and wit. Embrace the power of data precision and let your chatbot embark on a journey to greatness, enriching user interactions and driving success conversational dataset for chatbot in the AI landscape. HotpotQA is a set of question response data that includes natural multi-skip questions, with a strong emphasis on supporting facts to allow for more explicit question answering systems. NewsQA is a challenging machine comprehension dataset of over 100,000 human-generated question-answer pairs.